Frequently Asked Questions and Answers (FAQ)
Topics:
- Installation
- Uninstallation
- Show or hide Classic Menu
- How to activate the license
- Can I customize the classic menu ?
- Where can I check the exact version of Office (Excel) ?
- CustomUI Runtime error on Office startup
- Classic Menu is not visible correctly
- Classic Menu is not permanent visible
- Classic Menu is not visible in Word
- Classic Menu is not visible in Excel
- Show only the Classic Menu and hide the standard
ribbons (pdf)
Installation:
Download the application (exe) and double click on the file to install the add-in. No administrative
privileges are required to perform the installation. (You can alternatively download the add-in as a ZIP
archive).
To avoid unexpected installation issues, please do not immediately execute the application from your web
browser’s download dialog. Always download the file onto your local machine first and then run it
from the local disk.
Uninstallation:
The Classic Menu can be uninstalled from your machine like any other application by navigating to
Control Panel > Programs and Features > Uninstall or Change a program.
To open the Control Panel: Press the Windows + R key combination and
then type appwiz.cpl in the dialog and click the OK button.
Important: Please ensure that all instances of Microsoft Office Applications
(Word, Excel and PowerPoint) are closed before uninstalling the add-in!
The fastest way to uninstall the software:
Press: Windows + R
Type: %appdata%\DeltaVision\Office2016\ClassicMenu\unins000.exe
Replace the red number with the version that is installed on your computer.
(2013, 2016, 2019, 2021)
Click on OK-Button.
In this document you will find detailed
information for manual uninstallation. (Only for poweruser and administrators).
Show or hide Classic Menu
(Version 1.4 or higher)
You can show or hide the Classic Menu temporarily. Switch to the ribbon
View, group Classic Menu and click on
Settings.
Activate the license
In the ribbon tab 'Classic Menu' under 'help' you find 'License Classic
Menu...' where you can enter your license code to activate the tool after purchasing.
If you have any problems with the license, please check if you enterend the numbers correct (best
copy/paste it). Second, check if your office version match to the OfficeClassicMenu version. You find
more informations in this document.
Can I customize the classic menu ribbon?
No, you cannot change the layout or add/remove buttons in the classic menu tab.
Where can I check the exact version of
Office (Excel) ?
Read this
CustomUI Runtime error on Office startup
If you get the following runtime error on startup
Custom UI Runtime Error in dvExcel2016ClassicMenu.xlam
Custom UI Runtime Error in dvPowerPoint2016ClassicMenu.ppam
Custom UI Runtime Error in dvWord2016ClassicMenu.dotm
you can find more information and solutions here.
Classic Menu is not visible correctly
The error occurs with very small screens or with a high screen resolution. Troubleshooting-Guide
Classic Menu is not permanent visible
You can choose whether the ribbon should always be visible or only when it is clicked on. How to change
Classic Menu is not visible in Word
Classic Menu is visible in Excel or PowerPoint but not in Word. Troubleshooting-Guide
Classic Menu is not visible in Excel
Classic Menu is visible in Word or PowerPoint but not in Excel.
Excel Troubleshooting-Tool (*.xlsm) or as ZIP-File.
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